We are committed to providing clear and convenient delivery and pickup options for our customers. Please review the following policies to understand our services:
1. Free Pickup
- Location: 1C/246 Miller Rd, Villawood NSW 2163
- Hours: During business hours
2. Small Item Deliveries
Tapware, Pop-up Wastes, and Accessories:
- Free delivery across Australia for orders over $550.
- A flat fee of $20 applies for orders below this amount.
3. Medium and Large Item Deliveries
Mirrors, Basins, Sinks, Vanities, Toilets, Bathtubs, etc.
Please email us for a custom delivery quote.
4. Free Delivery
Please contact us before placing your order at: [email protected]
- Within 40km of 1C/246 Miller Rd, Villawood NSW 2163:
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- Free delivery is available for orders over $3,00. Please note delivery will be scheduled within 30 to 45 days from order confirmation. Customers must agree to this delivery timeframe to qualify for free delivery.
- If urgent delivery is required, standard delivery charges may apply. Please contact us for assistance at: [email protected]
- Within 50km of Metro Sydney: Free delivery for orders over $2,000.
- To Metro QLD, ACT, VIC: Free delivery for orders over $3,500.
- To WA and TAS: Free delivery for orders over $5,000.
5. Bulk Orders
- For orders exceeding 7 medium items, please email us for a custom delivery quote.
- Please contact us before placing your order at: [email protected]
6. Delivery Terms
- All deliveries are made to the front of the property only.
- For any special delivery requests, please contact us via email.
7. Returns, Damages, and Faulty Items
- If you need to report a return, damage, or faulty item, please contact us at:
[email protected]